Support
Contact Support

Available anytime between 8:30 a.m. and 8:00 p.m. Eastern US time (UMT-5), Monday through Friday

Toll-free 800 telephone number (USA, Canada, Puerto Rico), or email

End-user and partners: 800 949 3453 Ext. 771

International customers: +001 203 483 6666 x771

Email: support@westbrooktech.com

*** IMPORTANT ***
Before logging a software problem case with Software Support, please create an AppSight recording of the issue by going to http://assist.westbrooktech.com/support/. Once this process is complete, either e-mail or call Software Support to start a case and inform us that the AppSight log file has been created.
 

Standard Software Support

• • Guaranteed response time is four (4) hours from the time of logging the call to our software support hotline
  • Service packs and upgrades
  • Access to westbrooktech.com’s password-protected customer support sections