Support

Welcome to Westbrook Customer Support!

Top-notch technical response in a timely manner. We know troubleshooting costs your organization time and money. That's why you get access to the latest tools and a support staff that works one-on-one with your IT professionals to resolve questions immediately. This area provides access to our password protected Customer Care Center 24-hours a day, seven days a week. Customers can download upgrades, revisions and plug-ins, as well as support news, updates and the latest information on certified hardware and software that works with your Fortis document management software suite.

To get started, follow the links below:

Explore Customer Support...

• >> Contact Support
• >> Certified Hardware / Software
• >> Customer Login

*** IMPORTANT ***
Before logging a case with Software Support, please create an AppSight recording of the issue by going to http://assist.westbrooktech.com/support/. Once this process is complete, either e-mail or call Software Support to start a case and inform us that the AppSight log file has been created.